Refund Policy

Thank you for choosing PXGFX.com! We truly appreciate your support of our small creative business.

All products available on PXGFX.com are digital products, including templates, printables, graphics, and editable designs. Because digital files are delivered electronically and cannot be physically returned, all digital product sales are final.

No Refunds or Exchanges

We do not offer refunds, returns, cancellations, or exchanges for digital products under any circumstances, including:

  • Duplicate purchases
  • Change of mind after purchase
  • Purchasing the wrong product
  • Difficulty editing or customizing a template
  • Compatibility or software-related issues
  • Not downloading the files after purchase
  • Accidentally purchasing the same item more than once

Please carefully review the product description, previews, specifications, and included files before completing your purchase.

Need Help?

Although we cannot provide refunds or exchanges, we are always happy to help if you experience a genuine problem with your order, such as a missing file, broken download link, or an issue with accessing your purchased files.

Please contact us at:

Email: pxgfxstudio@gmail.com

When contacting us, please include your order number and a brief description of the issue. Our support team will review your request and do our best to help resolve the problem.

We aim to respond to customer inquiries within 2–3 business days.

Thank you for your understanding and for supporting PXGFX.com. ❤️